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BluePeak Insights

Since its inception, BluePeak has been committed to making the complicated world of government-sponsored healthcare programs easier to navigate. BluePeak employees pride themselves on delivering outstanding consulting services to our varied clients through our motto of Knowledge, Experience, and Trust. Read through our past articles from our quarterly newsletters, news alerts, ad hoc insight articles, and Case Studies.

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September 23, 2026 in Industry Insights, Quality & Star Ratings

The Star Ratings Rulebook Changed. Plans Are Reading the Wrong Page and Removals Are Not the Story

CMS finalized the biggest overhaul of Star Ratings in over a decade. Most coverage focuses on the 11 measures being removed, but the bigger issue is how much more weight…
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September 23, 2026 in Industry Insights, Risk Adjustment & Data Integrity

The Compliance Program Effectiveness Test: Lessons from a Recent OIG Medicare Advantage Audit for RADV Readiness, Governance, and Enterprise Risk

A recent OIG audit found that a Medicare Advantage organization had many compliance controls in place, but they weren't aimed at its highest-risk diagnoses. Here's what that means for RADV…
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September 23, 2026 in Industry Insights, Member Experience / CAHPS

Enrollment Capacity Limits Are Here. The Bigger Question Is Whether Plans Are Ready.

Starting in Contract Year 2027, Medicare Advantage plans can ask CMS to cap enrollment. That sounds simple, but it brings real operational risk, both for plans that set a cap…
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September 23, 2026 in Industry Insights

BluePeak Solutions Spotlight Recap: Year-End Benefit Testing

A recap of BluePeak's August Spotlight on year-end benefit testing: what the 2027 Medicare Advantage and Part D changes mean for health plans, where testing usually uncovers problems, and a…
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August 26, 2026 in Industry Insights

Another Implementation: CMS Final Rule, Administrative Simplification and Adoption of Standards for Health Care Claims Attachments Transactions and Electronic Signatures

Learn how CMS's final rule on health care claims attachments and electronic signatures impacts health plans and providers, including X12 and HL7 standards, compliance requirements, and the May 2028 implementation…
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March 25, 2025 in PBM & Pharmacy Compliance

Medicare Part D Redesign: Navigating the Changes in 2025

The Inflation Reduction Act (IRA) is poised to bring a significant transformation to the Medicare Part D benefit starting in 2025. This redesign will impact many stakeholders, including Part D…
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March 25, 2025 in Compliance & Regulatory Updates

Understanding Non-Quantitative Treatment Limitations (NQTLs) and How BluePeak Advisors Can Help

In the evolving landscape of healthcare coverage, ensuring parity between mental health/substance use disorder (MH/SUD) and medical/surgical (Med/Surg) services is crucial. The Mental Health Parity and Addiction Equity Act (MHPAEA)…
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July 21, 2025 in CMS Audit Readiness

Important: Opportunity for PACE Organizations to Comment on CMS Proposed Updates

CMS has announced a 30-day comment period for the proposed collection entitled “The PACE Organization (PO) Monitoring and Audit Process” (CMS-10630; OMB control number: 0938–1327). This notice was published on…
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August 6, 2025 in Compliance & Regulatory Updates

2025 Audit Insights: Elevating Call Center Performance with FCR and QOC Grievance Management

Member service representatives are the heart of a health plan.  Their engagement with members significantly influences a member's perceived experience with the plan and their care journey.  For a Medicare…
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August 6, 2025 in CMS Audit Readiness

The Model of Care Overhaul You Can’t Afford to Delay: Why 2025 Demands a Mock Audit Mindset

If your Model of Care (MOC) was written before 2025, it’s already outdated. With the release of the Centers for Medicare and Medicaid Services’ (CMS) draft MOC model documents, the…
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August 6, 2025 in CMS Audit Readiness, Compliance & Regulatory Updates, Compliance Program Effectiveness

Navigating CMS Audits: Strategic Preparation for 2026

As you may have heard, the CMS Program Audit season has been slower this year due to contracting award issues affecting the pace. Despite this temporary slowdown, CMS's commitment to…
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December 3, 2025 in CMS Audit Readiness, Compliance & Regulatory Updates

Mock Audits – Stress-Test Before CMS Does

Member service representatives are the heart of a health plan.  Their engagement with members significantly influences a member's perceived experience with the plan and their care journey.  For a Medicare…
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December 3, 2025 in Medicare Advantage Operations, PBM & Pharmacy Compliance

Year-End Benefit Testing – Accuracy Before January 1

Year-end testing is essential to validate claims accuracy, ensure compliance with IRA mandates, and confirm PDE reporting integrity. This process guarantees that your systems are prepared for the new contract…
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December 3, 2025 in CMS Audit Readiness, Leadership & Organizational Insights

Readiness Checklist – Your Roadmap to 2026 Compliance

The CMS Readiness Checklist is more than a compliance requirement—it’s your blueprint for success in 2026. This tool ensures your organization is prepared to meet updated regulations, deliver accurate benefits,…
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