Insights on evolving CMS regulations, HPMS memos, compliance program expectations, enforcement trends, and oversight requirements. Designed to help plans stay current and maintain a strong compliance foundation.
Medicare Advantage organizations facing program audits in 2026 will encounter an unusual batch of changes. These changes, revealed in a November CMS memo, are intended to streamline the process and…
Medicare Advantage organizations facing program audits in 2026 will encounter an unusual batch of changes. These changes, revealed in a November CMS memo, are intended to streamline the process and…
Annual CPE audits are required by CMS, but their value goes beyond compliance. These audits assess the effectiveness of your compliance program, identify gaps, and prevent fraud, waste, and abuse.…
Member service representatives are the heart of a health plan. Their engagement with members significantly influences a member's perceived experience with the plan and their care journey. For a Medicare…
As you may have heard, the CMS Program Audit season has been slower this year due to contracting award issues affecting the pace. Despite this temporary slowdown, CMS's commitment to…
Member service representatives are the heart of a health plan. Their engagement with members significantly influences a member's perceived experience with the plan and their care journey. For a Medicare…
In the evolving landscape of healthcare coverage, ensuring parity between mental health/substance use disorder (MH/SUD) and medical/surgical (Med/Surg) services is crucial. The Mental Health Parity and Addiction Equity Act (MHPAEA)…