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Meet the Team

BluePeak’s team of highly trained and experienced consultants includes health care professionals who have worked at Centers for Medicare and Medicaid Services (CMS), health plans and Pharmacy Benefit Managers (PBMs). Our diverse team includes nurses, pharmacists, physicians, business and Information Technology (IT) professionals who bring real-life experience to our clients. Our seasoned Medicare and Medicaid subject matter experts and business managers understand the challenges facing plans, pharmacy benefit managers, pharmaceutical companies and other allied health businesses with resource limitations, systems issues, vendor oversight and the onslaught of daily CMS guidance and regulations.

Become part of our team.

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Shannon Casey,
MHA

Area Senior Vice President

Karen Mason, MBA

Director, Client Services

Wendy Edwards,
MPA, CHC, CHPC

Director, Internal Operations

Nancy E. Erickson,
BSN, MHA

Director, Health Plan Services

Cheryl A. Wasserman,
JD, CHC, CHPC

Senior Consultant, Compliance Lead

Lisa B. Barker
MBA, RN, CCM

Senior Consultant, Part C Lead

Crescent Moore,
PharmD, PhD

Senior Consultant, Part D Lead

Jeff Baker

Senior Consultant

Greg Miller,
RPh

Senior Consultant

Kelly MaKay,
RPh, MBA

Senior Consultant

Keri Steege

Senior Consultant

Jaymie Billbrough

Senior Consultant

Emily Pfister,
PMP

Senior Consultant

Carmen Winters,
MAOM

Senior Consultant

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Experienced Medicare staff: Ready when you are!

BluePeak knows how difficult it can be for Medicare Advantage plans and TPAs to find knowledgeable resources with experience in Medicare, especially when demands increase sharply given the Medicare annual cycle. BluePeak maintains a wide variety of experienced Medicare personnel to help you with seasonal projects, operational backlogs, compliance monitoring, remediation activities, and more.

Examples of projects that BluePeak has assisted plans in 2022 include:

  • Clinical chart review by licensed clinicians
  • Call center oversight, including listening to calls for accurate classification and calibration
  • Operational support to resolve grievance backlogs and provider directory compliance
  • Pharmacy support to resolve coverage determination backlogs
  • Program area specific operational and administrative responses to a corrective action (initiated internally or externally)
  • Compliance resources to support compliance program initiatives

Whether you need one resource or many, BluePeak can quickly staff any project, train resources, track results, and deliver success.

Contact us today!