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About Us

BluePeak Advisors, a division of Gallagher Benefit Services, Inc., was established in 2010 by a group of government healthcare professionals dedicated to solving the Medicare Part C and D Programs’ unique regulatory and operational challenges. Our consultants are senior level managed care professionals, experienced clinicians and former Centers for Medicare and Medicaid (CMS) regulators who have worked at health plans, pharmacy benefit managers (PBMs), and CMS. Our team has experience and expertise to service our clients in every aspect of Commercial and Medicare programs. BluePeak’s focus lies in PBM and Medicare Advantage (MA) and Medicare Advantage Prescription Drug Plan (MA-PD) health plan operations, Medicare compliance consulting, STAR rating improvements, CMS advocacy and support, pharmaceutical manufacturer marketing, and payer strategies for reimbursement. BluePeak also has expertise in operational and clinical program strategies, data analytics, and Medicaid managed care, Special Needs Plans (SNP), Program of All-Inclusive Care for the Elderly (PACE) Plan audit and compliance.  BluePeak’s unparalleled operational and audit experience positions us to solve any issue and ensure operational success and audit readiness.

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Highlights

We are a trusted partner to some of the most respected pharmacy and healthcare organizations, including: Medicare Advantage and Prescription Drug Plans, Medicaid Programs, Pharmacy Benefit Managers, Employers, Medicare related payers, such as SPAPs and ADAPs, as well as law firms, marketing firms and supporting entities.

Infographic: Since 2016, when CMS formalized the Independent Validation Audit (IVA) process. BluePeak has completed 150+ IVAs. Since 2013, BluePeak has conducted 550+ CMS mock audits and onsite support projects for clients undergoing actual CMS program audits. BluePeak has worked with MOST PBMs and 275+ health plans. Over the past 12 years, BluePeak has been successful in helping 15 plans get CMS sanctions remediated. Trusted Partner: Who We Are: We are a trusted partner to some of the most respected pharmacy and healthcare organizations, including: Medicare Advantage and Prescription Drug Plans, Pharmacy Benefit Managers, Employers, Medicare related payers, such as SPAPs and ADAPs, as well as law firms, marketing firms and supporting entities.

Worked with most of the large, medium and many of the small and growing PBMs over the past 7 years. The most common projects include:

Operations

Enhancing processes and provision of practical solutions to meet operational compliance across all areas, claims processing enhancements, staffing planning and efficiencies, marketing and sales strategies, provision of interim staffing, training across all areas with an emphasis on customer service, coverage determinations, organization determinations, appeals and grievances, CMS Medicare plan application and implementations, and development of PBM business to accept Medicare plans from an operational and compliance perspective.

Compliance

Medicare mock operational audits and audit preparation, CMS program audit assistance, mock and CMS validation audits, policy and procedure development and refinement, CMS regulations and HPMS policy interpretation and business deployment, compliance training for all operational areas, development of monitoring and oversight programs across all operational areas and for downstream vendors.

Strategy

Medicare product strategy and development, Medicare product pricing, claims processing strategies, insourcing vs. outsourcing of products and solutions.

Worked with over 120 health plans including large national, Blues, regional and local plans with MA, MA-PD, Part D and EGWP

Operations

Enhancing processes and provision of practical solutions to meet operational compliance across all areas, RFP support for PBM, enrollment or other vendors, claims processing enhancements, staffing planning and efficiencies, marketing and sales strategies, provision of interim staffing, training across all areas with an emphasis on customer service, enrollment, sales, coverage determinations, appeals and grievances, STAR program enhancements for Parts C and D, CMS Medicare plan application and implementations, and development of new Medicare plans from commercial or Medicaid plans.

Compliance

Medicare mock operational audits and audit preparation, CMS program audit assistance, mock and CMS validation audits, for Part C, Part D, SNPs and EGWPs, CMS sanction remediation, policy and procedure development and refinement, CMS regulations and HPMS policy interpretation and business deployment, compliance training for all operational areas, development of monitoring and oversight programs across all operational areas and for downstream vendors.

Strategy

Medicare product strategy and development, vendor insourcing vs. outsourcing of products and solutions with RFP support.

Worked with over 120 health plans, including large national, regional and local plans with Medicare Advantage (MA), Medicare Advantage-Prescription Drug (MA-PD), Part D and Employer Group Waiver Plans (EGWPs).

  • Medicare and managed care market support
  • Marketing strategy and product planning services
  • Product reimbursement strategies
  • Strategic planning for all market segments
  • CMS policy interpretation
  • Contracting and customer strategies
  • CMS advocacy
  • Data analysis services
  • Advisory board moderation and development
  • White Papers

Significant work with businesses that service the healthcare market

  • Medicare product strategies that service health plans and PBMs
  • Operational and compliance assistance to law firms on Medicare issues
  • Expert witness testimony for Medicare and other pharmacy issues
  • Due diligence for investment companies
  • Strategy assistance for companies desiring to enter the PDP or EGWP business