Emily Pfister is a Health Plan Services Consultant with BluePeak Advisors, a division of Gallagher Benefit Services, Inc., specializing in Medicare Part D and Pharmacy Benefit Management (PBM). Emily has over 15 years of experience in health plan, Pharmacy Benefit Manager (PBM) operations, and information technology. With the past 14 years focused on the Medicare Part D business. Emily’s expertise is in effectively managing teams and working with business and IT in the identification and implementation of the complex rules and regulations associated with Medicare.
Emily has extensive experience in leadership, Project management and Medicare Operational teams including claims management, compliance, delegation oversight, plan finder, adjustments, claim reporting, and PDEs. Prior to joining BluePeak Advisors, Emily was a Manager of IT Project Management at a leading PBM and more recently, a Senior PBM Consultant. In her role as Manager IT Project Management, she led several large-scale projects including the creation of a PDE management tool, E-Prescribing implementation, and web portal development. Recent highlights include supporting our clients in PBM transitions, new health plan PBM implementations, interim Compliance Officer roles, delegation oversight program creation and enhancements, and support of program and data validation audits.
Throughout, Emily’s ability to effectively manage teams, work with business and IT, has led to exceptional results for her clients. Emily focuses on helping her clients implement and maintain solutions that meet their complex business, technical, and compliance needs.
Emily holds a PMP certification and received her B.S. degree in Computer Information Systems from Indiana University.