Industry Insights Archives - Page 2 of 2

Industry Insights

From Policy to Proof: Early Insights from 2026 CMS Audits

The 2026 CMS Program Audit season is underway, and early signals are reinforcing a clear theme: expectations around compliance oversight, operational integration, and data integrity continue to rise. While many…

BluePeak AdvisorsMay 18, 2026

Industry Insights

CMS Finalizes 2027 Medicare Advantage Rates: What It Means for MA Plans

CMS released the final Medicare Advantage (MA) and Part D rate announcement, delivering a materially more favorable outcome for MA plans than many had expected following the Advance Notice earlier…

BluePeak AdvisorsApril 7, 2026

Industry Insights

5 Actions to Take Now for a Strong 2027 Medicare Advantage Bid

With Medicare Advantage bids due June 1 for the 2027 plan year, plan sponsors face a compressed window in which they must complete numerous activities amid medical cost trend and…

BluePeak AdvisorsMarch 13, 2026

Industry Insights

Maintaining Medicare Advantage Audit Readiness in 2026 and Beyond

Aiming for a comprehensive view of plans’ overall compliance, CMS this year is unleashing a host of changes to Medicare Advantage program audits. With the first batch of audit notices…

BluePeak AdvisorsMarch 13, 2026

Secret Shopper on Phone at Computer from Home

Industry Insights Medicare Advantage Operations Member Experience / CAHPS

Secret Shopping – See Your Plan Through the Member’s Eyes

Secret shopping is one of the most effective ways to understand how your plan performs in real-world scenarios. By posing as prospective members, these evaluations reveal whether your call center…

BluePeak AdvisorsDecember 3, 2025

Industry Insights

From Policy to Proof: Early Insights from 2026 CMS Audits

CMS Finalizes 2027 Medicare Advantage Rates: What It Means for MA Plans

5 Actions to Take Now for a Strong 2027 Medicare Advantage Bid

Maintaining Medicare Advantage Audit Readiness in 2026 and Beyond

Secret Shopping – See Your Plan Through the Member’s Eyes

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